Every conversation, in view.
Know who called, what they needed, and what happened.
| Caller | Reason for call | Outcome | Duration | Date & time | Potential value | |
|---|---|---|---|---|---|---|
| JSJohn Smith(214) 555-0142 | AC repair | Booked | 4m 18s | Oct 6, 2:31 PM | $850 | |
| SMSarah Mitchell(469) 555-0127 | System replacement | Qualified | 5m 12s | Oct 6, 1:48 PM | $8,500 | |
| MDMichael Davis(972) 555-0198 | Emergency repair | Transferred | 3m 14s | Oct 6, 12:16 PM | $1,200 | |
| EWEmily Wilson(214) 555-0165 | Annual maintenance | Booked | 3m 46s | Oct 6, 11:05 AM | $250 | |
| DTDavid Thompson(469) 555-0112 | Heating repair | Callback Requested | 3m 07s | Oct 6, 7:42 AM | $650 | |
| JBJessica Brown(972) 555-0183 | AC installation | Qualified | 4m 44s | Oct 5, 9:12 PM | $6,800 | |
| RGRobert Garcia(214) 555-0178 | Warranty question | Existing Customer | 2m 26s | Oct 5, 4:22 PM | — | |
| UcUnknown caller(800) 555-0134 | Sales solicitation | Spam | 0m 39s | Oct 5, 3:17 PM | — |