DialLabs.
YOUR NEXT CUSTOMER IS CALLING

Every valuable call.
Every opportunity.
Answered.

A great first impression. A qualified lead. A booked appointment. We build and manage your AI receptionist, so every call moves your business forward.

Built for businesses where every call matters.
THE RIGHT ANSWER, EVERY TIME
INCOMING CALL 00:04

John Smith

Dallas, TX · AC repair

LIVE
“My AC is running, but the house isn’t cooling.”
Answered instantly0 sec
Lead qualifiedService area confirmed
Appointment requestedTomorrow, 9–11 AM
Opportunity capturedAdded to your portal
POTENTIAL OPPORTUNITY$850
Your business. Your rules. Our team behind it.ILLUSTRATIVE CALL
24/7Always there to answer
Your numberYour customers. Same connection.
Real follow-throughQualified, booked, or transferred
Fully managedBuilt and improved by our team
MADE FOR THE BUSINESSES
PEOPLE COUNT ON
CLOSE THE GAP

You made the
phone ring.
Make it count.

Your marketing did its job. But a busy front desk, an after-hours call, or a slow callback can send that customer to the next business on the list.

After-hours calls shouldn’t mean missed business.A second caller shouldn’t have to wait.Voicemail shouldn’t be your first impression.
WITHOUT DIALLABS
Customer finds your business
The phone rings
Nobody picks up
They call someone else.
WITH DIALLABS
Customer finds your business
The phone rings
Your receptionist answers
Your next opportunity.
A SERVICE, BUILT AROUND YOU

Your business. Our groundwork.

We handle the setup, the connections, and the ongoing improvements. You handle the opportunities.

01

We learn your business

Your services, hours, locations, customers, and the way your team works.

02

We build your receptionist

Call flows and a voice agent tailored to your business. Every detail considered.

03

We connect your systems

Your phone, calendar, CRM, and team. Everything working together.

04

We launch. Then improve.

Tested before launch. Monitored and refined as we learn from real calls.

A better first conversation

AC repair · Example call

CUSTOMER“My AC stopped cooling this morning.”
YOUR RECEPTIONIST“I can help with that. Is the system still running and blowing air, or has it stopped completely?”
CUSTOMER“It runs, but the air isn’t cold.”
YOUR RECEPTIONIST“Got it. What ZIP code is the property in?”
Qualified leadReady to book
SOUNDS NATURAL. WORKS HARD.

A conversation.
With a purpose.

Helpful questions. Clear answers. The right next step. Your receptionist gets to the heart of what a customer needs, without making them feel like a ticket number.

A voice that fits your business

Warm, professional, and built around your customers.

A person when it matters

Custom transfer rules keep your team in the conversation.

EVERY PART OF A BETTER CALL

Good reception. Great follow-through.

From the first ring to the next appointment, your calls keep moving.

Always-on answering

Early mornings, late nights, weekends. Be there when your customers need you.

Qualified opportunities

Capture the details that matter. Service, location, urgency, and contact information.

Appointments, handled

Request or book a visit through your connected scheduling system.

Thoughtful human handoffs

Connect the right call to the right person, with your escalation rules.

After-hours coverageEmergency routingCall summariesCRM & calendar connectionsLead notificationsMissed-lead recoveryCall analytics
YOUR BUSINESS ISN’T GENERIC

Neither is your receptionist.

Different services. Different customers. A call flow that understands yours.

THE PROOF IS IN YOUR PORTAL

Measure opportunities.
Not just conversations.

See who called, what they needed, and what happened next. A clear view of the value your calls create.

Explore the client portal
DialLabs.Northstar Heating & Air SAMPLE ACCOUNTReceptionist active
Calls answered347Captured in your portal
Qualified leads126Captured in your portal
Appointments68Captured in your portal
After-hours leads31Captured in your portal
Potential opportunity value$42,800Estimated pipeline value
Every call. Every outcome. In one place.View sample dashboard

Illustrative data, not customer results. Opportunity values are estimates unless confirmed through connected CRM revenue data.

CASE STUDY PREVIEW · DEMO DATAWhat better coverage could look like for an HVAC business.
312 calls answered47 after-hours opportunities29 appointments generated
THERE’S ALWAYS A WAY TO YOUR TEAM

When a human is
the right answer.

Your receptionist doesn’t trap customers in a loop. Human requests, urgent situations, and complex questions follow the rules you set.

EmergenciesUpset customersBilling questionsVIP clientsCommercial opportunities
“Can I speak with someone on your team?”
“Of course. Let me connect you.”Request recognized · Transfer rules checked
JD
Your team takes it from here.Warm handoff to the right person
A CLEAR INVESTMENT. LASTING VALUE.

Built for you. Priced for your calls.

One thoughtful implementation. Voice credits that never expire.

IMPLEMENTATION & LAUNCH

Your business, ready to answer.

We design, configure, connect, test, and launch your complete call-handling system.

Business & call-flow analysisCustom receptionist configurationIntegrations & routingTesting & deploymentInitial optimization
$2,500one time · fully managed

Voice credit. On your terms.

Top up in your client portal after onboarding.

Credits never expire

100 minutes

$100

$1.00 / minute

500 minutes

$475

$0.95 / minute

RECOMMENDED

1,000 minutes

$900

$0.90 / minute

2,500 minutes

$2,125

$0.85 / minute

5,000 minutes

$4,000

$0.80 / minute

Optional auto-recharge keeps your balance topped up at a threshold you choose.
MORE THAN ANSWERING THE PHONE

A better fit for the way you work.

Traditional answering serviceDialLabs managed call system
AvailabilityDepends on service and planConfigured for 24/7 coverage
Speed & simultaneous callsDepends on staffing and planImmediate answering, concurrent capacity
CustomizationTypically scripted intakeBuilt around your business rules
Qualification & bookingVaries by providerCustom intake and connected scheduling
CRM & analyticsVaries by providerConnected records and outcome reporting
PricingContract and plan dependentPrepaid usage · credits never expire
A FEW GOOD QUESTIONS

Let’s clear
things up.

Every business handles calls a little differently. We’ll find the right setup for yours.

Does this replace my receptionist?

DialLabs supports your team. Use it for overflow, after-hours coverage, or your first line of answering. Your staff stay in control of the calls that need a person.

Can I keep my existing phone number?

Yes. We plan call forwarding and routing around your existing number and phone system during implementation.

What happens if a customer asks for a human?

The receptionist recognizes the request and follows your transfer rules. If no team member is available, it can collect a message and request a callback.

Can it book appointments?

Yes, when your scheduling system is connected and supports booking. We confirm the integration and your scheduling rules before launch.

What happens when my voice credits run out?

An active call is allowed to finish. Your configured fallback handles subsequent calls until your balance is replenished. Low-balance alerts and optional auto-recharge help prevent interruptions.

Do minutes expire?

No. Prepaid voice credits never expire. Use them as calls come in and add more whenever you need them.

Can I automatically top up my balance?

Yes. Choose a balance threshold and credit package in your portal. Auto-recharge requires a valid saved payment method and only adds credit after payment succeeds.

Can it integrate with my CRM?

We review your CRM during implementation. Availability depends on its API and your plan; your portal shows which integrations are actually connected.

Can it handle after-hours calls only?

Absolutely. Route calls to DialLabs only after business hours, when your team is busy, or for every inbound call.

How long does implementation take?

Timing depends on your call flows and integrations. We agree on a launch schedule after reviewing your business; your agent goes live only after configuration and testing.

Can I change how the agent handles calls?

Yes. Request a change through your portal. Our team reviews, tests, and deploys the update for you.

What happens if it does not know the answer?

It follows your escalation rules, takes a message, or connects the customer with your team instead of inventing an answer.

YOUR NEXT OPPORTUNITY STARTS WITH A HELLO.

Hear what better
call handling sounds like.

We’ll build a short demonstration around your business.
Your services. Your questions. Your next customer.

No pressure. Just a better conversation.